MT
Mandla T
1 reviews | Active since Jul 2016
23 Mar 2018, 07:20
Exceptional service
On Wednesday 21 March 2018 I called in the call centre to activate my new dstv subscription. I spoke to a guy by the name of Chenston Tixton. I would say his service was good or great, it was rather exceptional. I spoke to him and he was patient and explained everything in detail, his service was so exceptional o even forgot that I was speaking to a call centre agent. At times when calling in the contact centre you expect to be helped and then they forget about you, this agent changed my call centre experience. Shout out to him and keep it up.!
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DStv (MultiChoice)'s replyOfficial
23 Mar 2018, 09:43Good day Mandla
Thank you for the positive feedback.
Please be assured that your feedback will be forwarded to Chenston and his superiors.
Feel free to contact us if you require any further assistance.
Kind regards
DStv Hello Peter admin team
Best regards,
DStv (MultiChoice)'s reply23 Mar 2018, 09:43
Official
Good day Mandla
Thank you for the positive feedback.
Please be assured that your feedback will be forwarded to Chenston and his superiors.
Feel free to contact us if you require any further assistance.
Kind regards
DStv Hello Peter admin team
Best regards,