Exceptional individual customer service

I am pleased to say that once AGAIN, Mr Hanif Muhammed has provided exemplary customer service and that I hope DSTV is paying him very well, he could walk into any customer service job, anywhere in the world ! With the help of the VERY capable Seyethemba and her phone call last night, the DSTV Stream recording issue has been cleared up and is working

P.S. I still think all your agents should be trained on how this works and maybe a step by step guide on your website