AW
Alwill W
1 reviews | Active since Apr 2015
31 May 2016, 08:21
Exceptional follow through
<p>What a great experience when applying for the price lock offer deal. While intially it took Multichoice a while to come back to me when I app****, due to what I assume is a high amount of responses to the price lock offer, once I had been contacted there was constant communication and follow up on every step of the process. I was told exactly what to do, and what to expect and when to expect it. <br /><br />My explora even arrived much sooner than expected! Truly I have to thank Multichoice for the exceptional service.</p>
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Replies (3)
DStv (MultiChoice)'s replyOfficial
31 May 2016, 10:02Dear Mr AN Westcott
We at MultiChoice always welcome feedback be it negative or positive. As we continually strive to improve our service, feedback such as yours is extremely valuable. Your support, and that of all our customers, is important to us. Please be advised that we have escalated your feedback to Sibonelo .Shezi and his superiors.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***r management or recognition.
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply31 May 2016, 10:02
Official
Dear Mr AN Westcott
We at MultiChoice always welcome feedback be it negative or positive. As we continually strive to improve our service, feedback such as yours is extremely valuable. Your support, and that of all our customers, is important to us. Please be advised that we have escalated your feedback to Sibonelo .Shezi and his superiors.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***r management or recognition.
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s replyOfficial
31 May 2016, 10:08Dear Mr AN Westcott
We at MultiChoice always welcome feedback be it negative or positive. As we continually strive to improve our service, feedback such as yours is extremely valuable. Your support, and that of all our customers, is important to us. Please be advised that we have escalated your feedback to Sibonelo .Shezi and his superiors.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***r management or recognition.
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply31 May 2016, 10:08
Official
Dear Mr AN Westcott
We at MultiChoice always welcome feedback be it negative or positive. As we continually strive to improve our service, feedback such as yours is extremely valuable. Your support, and that of all our customers, is important to us. Please be advised that we have escalated your feedback to Sibonelo .Shezi and his superiors.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***r management or recognition.
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s replyOfficial
31 May 2016, 10:09Dear Mr AN Westcott
We at MultiChoice always welcome feedback be it negative or positive. As we continually strive to improve our service, feedback such as yours is extremely valuable. Your support, and that of all our customers, is important to us. Please be advised that we have escalated your feedback to Sibonelo .Shezi and his superiors.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply31 May 2016, 10:09
Official
Dear Mr AN Westcott
We at MultiChoice always welcome feedback be it negative or positive. As we continually strive to improve our service, feedback such as yours is extremely valuable. Your support, and that of all our customers, is important to us. Please be advised that we have escalated your feedback to Sibonelo .Shezi and his superiors.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,