exceptional customer service

ever since the lockdown i have been struggling with my decoder, i called the normal ccc number it has been a mission to get through, tried the chat service yesterday i got a reply very late i even forgot about it, this morning i attempted again and Iviwe Kamteni assisted - hustle free, she assisted me with everything that i had issues with... She called to follow up if my decoder was sorted out. perfect customer service, keep it up Iviwe.