EXCEPTIONAL BAD CUSTOMER SERVICE

Service INCORRECLY CUT:Sat,22/[email protected]=VERY insolent.Sed we must NOT use EFT&use checkers-even tho DSTV hasnt informed customers theres a problem-she sed EFT doesnt work.Told her payment was mde on 05/08-y cut service so mny wks afta due date? Explaind we cudnt email POP but had a reference no so accs can look@statements&find paymnt.She was RUDE&said we didnt pay&theres no record of paymnt (she couldnt say where she was looking 4paymnt) Sed we shud go out&find a place@email POP-it isnt her problem.@some pnt she sed she'l reconnect the acc&disconnect the nxt day.She refused 2put us thru 2some1 who cud assist-we requestd a manager mny times&she refused stating that she's the ONLY person who can help.She threatened2 \just put the phone down". After over 30mins of asking 4a manager we were put thru2 Shezlin Sampson who assisted in getting 1decoder reconnected. He was meant2 \""go across the rd\"" 2fix the other error&call back@13h00-he never did.Calld AGAIN on 23/08@16:55-AGAIN rude-DIBORA cudnt assist-POP was emaild-supervisor ZOLELWA Bokwe REFUSED 2assist as team leader-she refusd&didnt talk 2us telling DIBORA shes \""too BUSY\"" for 30mins! PUTRID SERVICE&ERROR WAS DSTV ACCs!!"""