tP
thembisile P

1 reviews | Active since May 2013

24 Aug 2016, 11:19

excellent servive

<p>Yesterday at 21h00 I phoned call centre because my mum's DSTV was not working and they are in Natal I am in Gauteng account is under my name. I phoned call centre I was assisted by Lebogang I had to make conference call I phoned call centre first then I added my mum. I was listening to their conversation Lebogang was so patients trying to get if problem is with the decoder or tv.she was in their level worse I could tell she is not Zulu speaking person but she tried to explain to them what was suppose to be done, they were struggling but she had patient up until they managed to get TV setting, ds was working after that we'll done Lebogang, I was impressed by you service as I was listening to the conversation </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Aug 2016, 12:19
Official

Dear Thembisile

We would like to thank you for your positive feedback.

This feedback has been forwarded to Lebohang and her superiors.

Please feel free to contact us should you require any further assistance.

Kind regards

Dinah

Best regards,