Excellent service from Shanel Vivier

Good morning, I would like to thank Shanel Vivier for assisting me on 5 March 2019 in sorting out my DSTV connection. After making 5 phone calls with not one of the consultants being able to assist me, Shanel Vivier managed to connect my DSTV channel for me again. I made payment on 27 February 2019, and received a sms on 5 March 2019 my account is in arrear and they will be disconnecting my service. I emailed proof of payment to them and they still disconnected my service. I made numerous calls explaining that I paid. They could even see the proof of payment but they could not manage to reconnect me due to their incompetence. I made a 6th phone call and Shanel Vivier sorted the problem out in 10 minutes. If you ever have a problem, try and speak to her she is excellent!