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Dominique B
1 reviews | Active since Sept 2018
15 Apr 2021, 08:31
Excellent service delivery
Thumbs up to Dstv/Multichoice :-) :-) On the 1st of April 2021 i transferred R4720.00 in error into their account. I have been hassling with my bank Capitec to recall this error for 14 days which they could which they charged me R160.00 for.
A simple phone call to Dstv/Multichoice on the 14th day and my money was back in my account on the same day.
Well done for the speedy TAT, your excellent customer service consultants and your value added services to your customers
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Replies (1)
DStv (MultiChoice)'s replyOfficial
15 Apr 2021, 08:40Hi Dominique,
MultiChoice welcomes all feedback, positive and negative in order to improve our service. We always strive to provide world class service to all our customers.
Thank you for your loyal support and taking time to write to us :)
Kind regards
DStv: Hello Peter Team
MultiChoice welcomes all feedback, positive and negative in order to improve our service. We always strive to provide world class service to all our customers.
Thank you for your loyal support and taking time to write to us :)
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply15 Apr 2021, 08:40
Official
Hi Dominique,
MultiChoice welcomes all feedback, positive and negative in order to improve our service. We always strive to provide world class service to all our customers.
Thank you for your loyal support and taking time to write to us :)
Kind regards
DStv: Hello Peter Team
MultiChoice welcomes all feedback, positive and negative in order to improve our service. We always strive to provide world class service to all our customers.
Thank you for your loyal support and taking time to write to us :)
Kind regards
DStv: Hello Peter Team