1 reviews | Active since Jun 2020
Excellent service
Today I want to add a good service review. I reconnected my decoder after about 4 years. I kept on getting an error message after which I was advised to take it in. Yesterday when I got to the Randburg walk in Centre, they had signal issues after the storm. Unfortunately I can't remember the guy's name who assisted me. He changed my Sim card and explained to me what to do when I got home.
Later that afternoon he phoned me to check if I managed to get the decoder working. I didn't ask him to phone me. He did it anyway. He assisted me then over the phone to clear all errors.
Also the guy who came to setup everything at home. His name is Quinton. He also checked in with me yesterday to find out if the decoder is now working.
Never have i experience where someone will check on me. I would like to thank you guys for excellent service.
