zX
zoliswa X
1 reviews | Active since Dec 2015
17 Dec 2015, 11:59
Excellent Service
HOW REFRESHING , I loathe calling the multichoice call centre because of previous experiences, however after getting the incorrect information regarding my account from your automated system I was forced to make the call, I spoke to a friendly lady by the name of Nonjabulo and what a beautiful experience that was, she is confident, knows her product , willing to help, empathetic, willing to go the extra mile. I am in awe at her level of professionalism, Multichoice needs more people like Nonjabulo working for them. WELL Done Nonjabulo for understanding the meaning of customer experience
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Replies (1)DStv (MultiChoice)'s replyOfficial
17 Dec 2015, 12:33Hello zoe_xulu,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply17 Dec 2015, 12:33
Official
Hello zoe_xulu,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
