KN
Kuki N

1 reviews | Active since Mar 2009

21 Feb 2018, 17:51

Excellent service

Today, 21 Feb 2018, l made a call to Multichoice Randburg at about 16h17 because my decoder was giving me problems. The first consultant that tried to assisst was unsuccessful and he transferred my call to what he called, the technical dept. I was very impressed by the excelleht servive l received from a lady called Mathuto Nthuping. We spent almost an hour trying to sort out the problem and each time she tried something it failed. She kept on saying to me, please be patient and made me feel comfortable by chatting about who taught her to be patient. She entually got it right, even thought l missed the latter part of the budget speech, l am glad l was handled with care as my issue was attend to. Thank you thank you Mathuto, God bless your beautiful heart.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Feb 2018, 09:09
Official

Good day Kuki

Thank you for the positive feedback which has been referred to Mathuto.

Please feel free to contact us if you have any queries.

Once again, thank you for your invaluable support.

Kind regards

DStv Hello Peter admin team

Best regards,