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bongeka D

1 reviews | Active since Jul 2015

31 Jul 2015, 19:18

excellent service

I have been calling multichoice contact centre for 5 days since monday regarding my mothers Dstv compact query and no one actually helped me but they kept promising to fix the problem. Now I just called in angry and shouting but Thabang was calm and understanding. His service was outstanding, he resolved my query while explaining the reason for the problem. I'm super pleased with his service. Keep it up Thabang?

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Aug 2015, 09:03
Official
Hello bongeka4,

Thank you for your positive feedback. It is greatly appreciated. We will send your compliment to Thabang Letsoenyo and his superiors for recognition.

Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.

Regards

Nesta

Best regards,