Excellent Service

<p>x2 months ago i made a payment for my DSTV account however used an incorrect reference. since then i have been sent from pillar to post trying to allocate the payment to my account to no success till i gave up. Somebody within the company i work for referred me to a gentleman in the name of ********** The 31 March 2017 i sent a mail to him for assistance, minutes later, i received a mail confirming receipt of my mail and assurance that the matter would be resolved by COB. Eugene then further came back to me to say he would follow up the monday of the 03 April 2017 because of some reason or the other. I immediately assumed that would be the last i heard from hi. To my surprise, when i called through to the call centre to confirm my balance, it was confirmed that there was a payment allocation into my account, minutes later i had Eugene call me to tell me the payment was in my account. </p> <p>That he took the query unto himself and assured me that it would be resolved without him having to refer me to somebody else like i was previously, to me that is remarkable ambassadorship, i sincerely hope this gentleman is recognised for his efforts and rewarded accordingly, Thank you Eugene for the diligent service, May the God Almighty bless you abundantly and i wish you all the best in your future endeavours. Such outstanding service is rare. Thank you once again.</p>