MK
Mandy K

1 reviews | Active since Feb 2012

02 Oct 2023, 14:43

Excellent handling of a deceased estate account!

I have been so impressed with DSTV's handling of a deceased account. It has been compassionate and efficient. They communicated clearly, responded to emails within 24 hours and even refunded the amount within 24hours when all documentation was submitted. The banks could learn a thing or two!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Oct 2023, 14:50
Official
Hi  Mandy Kojetin, 

Thank you for taking the time out to inform us about the great service you received from us.
As we continue to improve our service offering, feedback like yours is extremely valuable. 

Thank you for the positive feedback Kind regards, 

DStv: Hello Peter Team