Excellent customer service

We normally come to this platform to complain about poor service. I want to express my appreciation by writing a positive review on one of the sales ladies at Multichoice by the name of Nkhensani Mahwayi, her customer service is excellent, she went all out to ensure that my request for a refund was processed for 1st approval and gave me an update of the progress. The sales industry needs more people like her and I hope that the company gives recognition and rewards to such dedicated employees.