AN
Antoniette N
1 reviews | Active since Jul 2009
23 Feb 2015, 15:51
Excellent Credit Rating yet Multichice decline me
I app**** for the DSTV explora special after messing me around for several months I get a call today telling me that I do not qualify for the deal as I am a credit risk... I have been a DSTV premium subscriber for over 14 years with 2 premium subscriptions with Insurance and extra view. I also regularly purchase movies via box office. I can afford to go out and buy 2 Explora decoders cash, but wanted to take advantage of the special where I would miss two annual price increases. My credit score is 860 = low risk so ***. Goodbye DSTV I think I will go for uncapped ADSL. Well done DSTV you SUCK.
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DStv (MultiChoice)'s replyOfficial
23 Feb 2015, 19:56Hello Antoniette,
We have escalated your query to our DPP department to assist you directly. We sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We have escalated your query to our DPP department to assist you directly. We sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
DStv (MultiChoice)'s reply23 Feb 2015, 19:56
Official
Hello Antoniette,
We have escalated your query to our DPP department to assist you directly. We sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We have escalated your query to our DPP department to assist you directly. We sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel