1 reviews | Active since Apr 2017

03 Apr 2017, 15:19

Excellent call centre service

<p>I had a problem setting up online viewing and linking my decoder. Phoned late Sunday and was helped by Luyanda Goniwe. He was incredibly patient, determined, professional in his handling of what seemed to be a complex issue on the technical side. I was very impressed and surprised by how good the service was. Give that man a raise or something cool.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Apr 2017, 15:36
Official

Good day Dave Fair

Thank you for taking the time out to applaud our Call centre agent for the excellent service you received. As we continually strive to improve our service, feedback like yours is extremely important.

Thank you for the positive feedback.

Kind regards

Rupert