SM
Sibusiso M
1 reviews | Active since Oct 2012
09 Jul 2015, 10:21
Exactly how long does it take you to reply?
I sent an email yesterday to ask why services had not been restored after a payment was made, I'm still waiting for an answer.<br> I tried calling, and that too was an insurmountable task!<br> I even sent them a message on Facebook to ask why the account has been reactivated yet... Still waiting for an answer.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
10 Jul 2015, 16:08Hello Mtswene,
We do apologies for the inconvenience you experienced in this regard.
According to our records you have been assisted by one of our consultant and service has been activated as requested.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
According to our records you have been assisted by one of our consultant and service has been activated as requested.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply10 Jul 2015, 16:08
Official
Hello Mtswene,
We do apologies for the inconvenience you experienced in this regard.
According to our records you have been assisted by one of our consultant and service has been activated as requested.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
According to our records you have been assisted by one of our consultant and service has been activated as requested.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert