Everytime there's loadshedding the lock my internet sim

I have send a very long message via facebook inbox asking to them to unlock my internet sim. Everytime there's loadshedding you block my sim telling me that I have change address. I need to call or send facebook messages in order for you to unblock my sim.

This has made it difficult for me to work from home as I need to go to the office almost everyday cause it is not guaranteed that you will unlock my sim on time. Today I had to deal with someone with code name 'MMM' and the person made me take half day leave cause it took the person more than an hour to assist. I regret the day I took this contract with Multichoice and I curse that day.

Talking about company staff that doesn't respect its customer multichoice comes up on top. I know for a fact that you will not bother responding to my hello peter complain, I am just writing to let everyone know the kind of treatment you they will get if you take internet contract with Multichoice.

I had to buy data in order to write this, that means I need to have money to pay this contract on monthly basis and again money to buy data or airtime so that I can call you to unlock my sim.