AV
Anwar V
1 reviews | Active since Sept 2015
04 Oct 2015, 20:50
Eventual resolution to broken decoder saga
I managed to get my decoder fixed that Multichoice broke. Why did this have to take three weeks, three visits to the Multichoice centre and umpteen emails to resolve? <br> <br> The centre manager undertook to credit my account for the days that the decoder was broken. If this happens, then among all the complaints thus, this qualified compliment.<br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
15 Oct 2015, 12:02Hello userNameNotUsed,
Thank you for taking the time to point out our service failings and successes .As we continually strive to improve our service, feedback such as yours is extremely valuable.
Once again thank you for the positive feedback.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings and successes .As we continually strive to improve our service, feedback such as yours is extremely valuable.
Once again thank you for the positive feedback.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply15 Oct 2015, 12:02
Official
Hello userNameNotUsed,
Thank you for taking the time to point out our service failings and successes .As we continually strive to improve our service, feedback such as yours is extremely valuable.
Once again thank you for the positive feedback.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings and successes .As we continually strive to improve our service, feedback such as yours is extremely valuable.
Once again thank you for the positive feedback.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,