1 reviews | Active since Apr 2023
ESKOM, HOME AFFAIRS, DSTV one in the same, MULTICHOICE HAS DISGUSTING CUSTOMER SERVICE
DSTV for some reason still behave as if they are a monopoly, called in over 10 times this week, Team Leaders are to special to take calls..... I would recommend that everyone uses streaming services and ditch this over egotistical company that doesn't value customer service......
Their system messed up my billing and this occurred last year, i pay for my services monthly including this month, i've called in, sent emails and finally out of 10 people, 1 person from the Generals department assisted, the account has been disconnected more than 3 times within this period and now its disconnected again although the generals department confirmed a resolution that I agreed to although the error is with their system and not my payments, now I've been on hold once again for another 45 minutes, guys we have options, use Netflix, Amazon Prime or even show max, Multichoice has had their run and now they behave like a government department and could care less about service although there are people paying them more than a grand a month for services, multichoice is no different from eskom, I wouldnt recommend that anyone even buys them out, rather seek government bail outs because you behave just in line with their service
Even consultants cant give out names to team leaders who refuse to take customer complaints.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
