NR
Nomvula R
1 reviews | Active since Feb 2024
02 Feb 2024, 17:23
Escallation 4 times without a solution is a 0 percent client service.
I am very unhappy with DSTV, I have called 4 times to Escallate the same problem just to activate my SIM card for me to use internet. The router was delivered yesterday but they can see that notification. The call centre can not assists becasue the don't have an option to activate and the issue have been escallated 4 times by mouth and I still don't have a refer number for my escallation. I depend on this internet as I work remotely.
Sorry will not pay my bills.
Sort this now.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
02 Feb 2024, 17:36Hi Nomvula Rantesi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Feb 2024, 17:36
Official
Hi Nomvula Rantesi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
