AK
Andries K
1 reviews | Active since Sept 2018
19 Nov 2019, 20:31
Errors
Error issues, everytime almost each an everyday when I come back home I have to call dstv customer service to clear an error. We appreciate the new whatsapp platform but its useless to use because it takes forever to get the job done. By now I know nine different errors an there meanings, please please dont blame the weather for everything why dont you invest in your IT so that we may stop calling daily.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
19 Nov 2019, 20:43Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Nov 2019, 20:43
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
20 Nov 2019, 13:45Hi,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly advise what kind of error appears every time on your decoder.
Please confirm the smart card/ decoder serial number.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly advise what kind of error appears every time on your decoder.
Please confirm the smart card/ decoder serial number.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Nov 2019, 13:45
Official
Hi,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly advise what kind of error appears every time on your decoder.
Please confirm the smart card/ decoder serial number.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly advise what kind of error appears every time on your decoder.
Please confirm the smart card/ decoder serial number.
Kind regards
DStv: Hello Peter Team
Best regards,