HM
Hans M

1 reviews | Active since Feb 2013

03 Jan 2020, 14:37

Error screen message and catch up not accessible

@MultiChoiceGRP @MultiChoice @MultiChoiceGRP It has been almost a week and having a problem not being able to access catch ups: Ticket: 39835 and some of your agents dropping my calls because they can't solve the problem that i am having. Please can Senior person urgently advise

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jan 2020, 11:52
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jan 2020, 12:31
Official
Hi Hans, 

On behalf of MultiChoice, I would like to apologise for the inconvenience. 

We have managed to activate the PVR functions and this should give you access to DStv Catch Up. 

Regards
Kagiso

Best regards,