Error E48-32 on channels 161 & 194 - Poor customer service
Error E48 - 32 only happening to channel 161 and 194 So tired of Multichoice, everytime I call and repeat the same query but no assistance, all the channels are playing but channel 161 and 194 are not playing because of error E 48 - 32. Why is this only happening to only these channels. And why isn't anyone calling back as promised and why are you not solving this issue. I have been having this issue for 5 days, yet no one has resolved it
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Replies (1)'s updateReviewer Update
11 Jul 2022, 20:12So im still not happy because a consultant called me but there was no solution. The 2 channels play for 5 min then it goes off again.... Why do you guys not prioritize our complaints and fix the issue...this is now on going for a week. Channel 161 is the man reason why i subscribed to dstv compact package.... The consultants just dilly dally with troubleshooting steps that you already know won't work. Im disappointed because you guys disrespect us and don't take us seriously ... MAKE SURE THAT SOMEONE FIXES THIS OR IM CANCELING MY SUBSCRIPTION ALTOGETHER!!
's update11 Jul 2022, 20:12
Reviewer Update
So im still not happy because a consultant called me but there was no solution. The 2 channels play for 5 min then it goes off again.... Why do you guys not prioritize our complaints and fix the issue...this is now on going for a week. Channel 161 is the man reason why i subscribed to dstv compact package.... The consultants just dilly dally with troubleshooting steps that you already know won't work. Im disappointed because you guys disrespect us and don't take us seriously ... MAKE SURE THAT SOMEONE FIXES THIS OR IM CANCELING MY SUBSCRIPTION ALTOGETHER!!