JH
Jillian H
1 reviews | Active since May 2016
08 May 2020, 16:42
Error 48 and date 09 September????
Been 2/3 days with E48-32 error.I called the helpline and I'm called number 200. The date on tv says 09 September????
Reboots automatically and still no service. What am I paying for?Livid to say but the least.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
08 May 2020, 17:03Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 May 2020, 17:03
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
08 May 2020, 17:44Hi Julian,
The decoder is not receiving the signal from the dish. Please ensure that the cables at the back of the decoder are connected. Should you still get the error message, please take the decoder to a MultiChoice agency near you.
Regards
The DStv Hellopeter Team
The decoder is not receiving the signal from the dish. Please ensure that the cables at the back of the decoder are connected. Should you still get the error message, please take the decoder to a MultiChoice agency near you.
Regards
The DStv Hellopeter Team
Best regards,
DStv (MultiChoice)'s reply08 May 2020, 17:44
Official
Hi Julian,
The decoder is not receiving the signal from the dish. Please ensure that the cables at the back of the decoder are connected. Should you still get the error message, please take the decoder to a MultiChoice agency near you.
Regards
The DStv Hellopeter Team
The decoder is not receiving the signal from the dish. Please ensure that the cables at the back of the decoder are connected. Should you still get the error message, please take the decoder to a MultiChoice agency near you.
Regards
The DStv Hellopeter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
08 May 2020, 17:45Hi Julian,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
Best regards,
DStv (MultiChoice)'s reply08 May 2020, 17:45
Official
Hi Julian,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
Best regards,
JH
Jillian H's updateReviewer Update
08 May 2020, 17:58I've had my decoder for many years and it is definitely not what you responded....my decoder auto rebooted more than 5 times already and the date reflects Sun Sept 09.....this is not a connection on the cables...we have checked and no service.....this date started reflecting since the "maintanance" auto reboot continues....
JH
Jillian H's update08 May 2020, 17:58
Reviewer Update
I've had my decoder for many years and it is definitely not what you responded....my decoder auto rebooted more than 5 times already and the date reflects Sun Sept 09.....this is not a connection on the cables...we have checked and no service.....this date started reflecting since the "maintanance" auto reboot continues....