Error 48-32

Item: DStv (MultiChoice)
Rating: 1
Author: Charlene M

I have been experiencing technical signal issues, some of my channels show the error code 48-32. This is rather frustrating as there is no bad weather that I am experiencing currently. Kindly assist in getting this sorted as I have tried options in order to have it cleared. Please Advise Regards

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

23 Dec 2016, 07:56

Dear Charlene

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)'s reply23 Dec 2016, 07:56

Official

Dear Charlene

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)'s replyOfficial

23 Dec 2016, 13:47

Good day Charlene

Thank you for taking our call today.

As discussed, please have the decoder tested at the nearest MultiChoice branch or agency. Our technical team will check your decoder and provide you with the relevant feedback.

Should you be advised to contact an installer, please ensure that the installer is accredited with DStv. We strongly recommend that you keep the installer’s name and contact details in case you might need further technical assistance.

Thank you for taking your time to contact us. Wishing you and your family happy holidays.

Best regards

Dinah

Best regards,

DStv (MultiChoice)'s reply23 Dec 2016, 13:47

Official

Good day Charlene

Thank you for taking our call today.

As discussed, please have the decoder tested at the nearest MultiChoice branch or agency. Our technical team will check your decoder and provide you with the relevant feedback.

Thank you for taking your time to contact us. Wishing you and your family happy holidays.

Best regards

Dinah

Best regards,

Error 48-32

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