1 reviews | Active since Aug 2016
Error 45 Service not authorised
<p>Have an error 45 message on screen - not authorised . I am a paid up client , oaid for 1 year in advance.</p> <p>Cannot get through to your call centre , your website is down andcannot self service , in short your</p> <p>service stinks. You are so desperate to avoid some limited pirate viewing that you block hundreds of legitimate clients - consider my contract cancelled and advise how i get my refund. I have enough of your</p> <p>below par service levels.</p>
Dear Toni
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Toni
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Toni
We are sorry to hear about your inconvenience.
Please switch the decoder off at the plug for 10 seconds and then switch it back on again. Your decoder will switch on to rescan, once done the picture should be restored.
If this error is not cleared within 15 minutes, kindly take both decoder and smartcard for testing at the nearest DStv Service Centre or agency. Our technical team will inspect the decoder and provide you with the relevant feedback.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,
Good day Toni
We are sorry to hear about your inconvenience.
Please switch the decoder off at the plug for 10 seconds and then switch it back on again. Your decoder will switch on to rescan, once done the picture should be restored.
If this error is not cleared within 15 minutes, kindly take both decoder and smartcard for testing at the nearest DStv Service Centre or agency. Our technical team will inspect the decoder and provide you with the relevant feedback.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,