Errol Payle

It is really sad how our elderly are taken for a ride... My mum opted for a Blackfriday deal Price Lock Compact @ R499 for 12 months with an additional R49 extra view for 24 months and the installation was supposed to be done on 14 December. She received on decoder via courier. On the day of installation no show from the installer. After numerous attempts calls an escalations we have todate not received on call from Multichoice with feedback on all the escalations sent. Through our personal intervention we managed to have the one decoder already delivered installed. We have been at Multichoice office in Randburg and was promised that the decoder will be installed and delivered asap.

Customer Number *** Live chat today:

Khadeeja The pricelock team will contact you within 24 hours ( that is their turnaround time) My number is ***. Email. *** Thanks for your help. I will however log this query with Hello Peter. The pricelock team never responded to our previous escalations. Thank you for your help. ✌ Tue, 1:36 PM KTue, 1:37 PM Khadeeja Apologies about, We will try our very best to get to the bottom of it. It has been a pleasure assisting you. Thank you for contacting Live Chat. If that's all for today, have a great day further

#According to your records both decoders were delivered. We only received one decoder. Is it really so difficult to track the delivery of an item?? Is it really so difficult to track the delivery of