1 reviews | Active since Mar 2009

16 Nov 2015, 17:09

Enriching lives? Pull the other leg...

Please tell me why you can't link my Walka to an active subscription?<br> <br> This cannot be done online via self service.<br> <br> When I phoned the call centre the supervisor assured me it had been fixed.<br> <br> He ****.<br> <br> When I filled in the online service form, it said five days turnaround time.<br> <br> They ****.<br> <br> And yet you're happy to take my money for such lousy service....

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Nov 2015, 11:39
Official
Hello charley,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team