Enquiry Reference Number : ***

Item: DStv (MultiChoice)
Rating: 2
Author: Dhiren N

I requested a full reconciliation/history of my account (since 01 January 2015 to date) from Multichoice 9 days ago and haven't received a response. I was a yearly payer from April 2015 and still had to pay a full months subscription for March 2015. Something doesn't seem right and the call centre is clueless in an IT systems driven era. Please help by providing this information. thanks

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

14 Apr 2016, 15:00

Hello Dhirenn6,

Thank you for taking your time to contact us.

Your statement request has been referred to our finance team for further assistance. Feedback will be communicated to you once received.

Should you require any further assistance, please don't hesitate to contact us.

Please use one of the following communication channels below for assistance:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah

Best regards,

DStv (MultiChoice)'s reply14 Apr 2016, 15:00

Official

Best regards,

Enquiry Reference Number : ***

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