Enough is enough with no service

Good day This is my 10th attempt to rectify an error on the side of DSTV 1) Does your hellopeter team have any intension to rectify errors or are you just a toothless response. Despite a previous compliant you indicated a response and you did not bother, even to respond to replies. 2) How do you escalate matters to a manager? Your call center promises action, then charge you a reconnection fee and then 2 days later they have not corrected the problem and cut you off again. It is like working with children who are too scared to talk to your parents. 3) Does your price lock work at all?

If you do not arrange for a manager to call me, I am going to take the decoder, drive to your offices and throw it through the window.