Enough is enough. Done with DSTV and their billing issues, ‘corporate lies’ driven by monopoly.

It’s pathetic that an organisation of Multichoice’s magnitude will advertise a special, send you an SMS and then later refuse to honour their part. DSTV advertised R599/month subscription for premium package and on the basis of this, I upgraded. I was billed full price in Feb 2018 (about R785), complained about the billing and I was advised the query will be submitted to “business desk”. No response received. Same thing happened in March 2018 and today I’ve spent close to 200 minutes on the phone trying to get this either corrected or explained to me but no one at Multichoice cares. It’s time for these organisations who believe they’re too big for their customers to fall. You may enjoy the monopoly today but it’s only a matter of time before subscribers get service providers who actually care about giving the best and interact positively with their customers. It’s probably R280 that I was over billed but as a matter of principle, I’m done with DSTV. I’ve downgraded to R100 package, activated Netflix and so far so good. Just a matter of time before I cut DSTV out completely. I cannot continue handing out whatever amount of money to an organisation that disrespects me as a customer.