Enough is Enough

A few months ago, I was told that my price lock is over and I removed my debit order only to find that DSTV’s billing system is probably more ancient than the dinosaurs. I keep getting messages to pay amounts of money just after I have made payment, the cherry on the top is that they decide to suspend my services on a Sunday morning when they know that I cannot call in to have the issue sorted out. Can you please get your act together DSTV as we are paying customers that really don’t need to be treated like this. Why offer mobile apps and self service facilities, when they are not effective or provide incorrect information. I strongly suggest that you look at sorting out your billing system and start providing proper services, like you advertise.