Engaged Phones

Item: DStv (MultiChoice)
Rating: 2
Author: Mohau M

My Dstv is not playing all the channels and when I try to call Multichoice their phones are engaged. I don't understand how can such thing happen to such a big call centre. What annoys me the most is that they are busy chowing my airtime without assisting me.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

19 Jan 2016, 07:24

Hello SEBABATSO,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,

DStv (MultiChoice)'s reply19 Jan 2016, 07:24

Official

Best regards,

Engaged Phones

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