1 reviews | Active since Mar 2017
<p>I have received TERRIBLE service from DSTV on too many occasions. There selfservice website is basically uselles to say the least. You have endless troubles to connect and disconnect services. Once you realise that you will not come right on the website, you phone the call center. I had a simple request to have a Holiday Home account enabled. I had to phone 4 times in 12 days. Every 3 days they suspend the service (There is a R900 credit on the account) Spoke to 4 different agents. They promised to fix the problem and to phone me back. Still waiting. Submitted a query on the website. Received NO RESPONSE. Just phoned the call center again. Aksed to speak to a supervisor. After 10 minutes the supoervisor eventually came on and promised to phone me back. STILL NO RESPONSE!!!!!!!!!!!!!!!!</p>
Dear Borries
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
Dear Borries
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
Good day Bornman
In reference to our telephonic discussion, your DStv holiday service is now active.
For future reference, please give us a brief summary of the error you receive on our website. This will enable us to liaise with our online support team for further assistance.
Please accept our apology for your inconvenience and the poor customer experience.
We're here for you and commit ourselves to assist if you have any queries.
Best regards
Dinah
Best regards,
Good day Bornman
In reference to our telephonic discussion, your DStv holiday service is now active.
For future reference, please give us a brief summary of the error you receive on our website. This will enable us to liaise with our online support team for further assistance.
Please accept our apology for your inconvenience and the poor customer experience.
We're here for you and commit ourselves to assist if you have any queries.
Best regards
Dinah
Best regards,
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