****en usless

Im really ****en irritated now honestly. For the past 3 months dstv has been billing me over R1400.00,for dstv compact and access fee which are supposed to be R694.00 monthly. Every month you complain and get told the issue is sorted only to experience the same **** next month. On the 28th of April i spoke to a consultant by the name off Challwin who called me after service were disconnected and wanted to find out my story,2 hours later he call me and tells me to pay R500.00 as his sorted out the billing issue,i pay the R500.00 guess what..services are disconnected the next day i get an sms saying i owe R110.34 after being told by this ****en Challwin that everything is sorted pathetic,the same useless Challwin promises to call me back to check on me the 2nd of May on a Tuesday but never does, instead calls on the 3rd off May when it suits him ,when im in a meeting and cant answer and never bothers to call back till this day yet he said the issue is sorted ****en pathetic service from Challwin useless. The next day i get a call from a lady from dstv fibre services who unfortunately i forgot to take her name who tells me that the dstv router and strena which have never worked from the 28th of February after it was sold to me by another useless consultant who never bothered to check coverage but told me there's coverage. The lady assures me that the devices will be fetched within 14 days so that it doesn't affect billing going foward,i asked is it 14 working days or days shes assures me its days,guess what today is the 20th day no devices have been collected no communication whatsoever since then,and im again billed R1422.44 to be paid by the 25th. I find this *********** where these useless consultants make promises to clients but never deliver on them,i regret the day i took out dstv fibre its been one hell off a ride,totally useless consultant and ****py service..no follow up on matters its ****en useless absolutely useless dstv has gown down the drain.