Empty promises and Lies

Again DSTV Multichoice have not yet completed the problem. They leave half way through. I was dealing with Amanda and sorting out a problem of them taking the money for 3 (THREE) MONTHS, and not debiting the account. I wonder if i'm paying for one of the accounts clerks buddies DSTV. Amanda was supposed to phone me 2 weeks back on yesterday (29 June 2020) and i'm still waiting for the call yet the channels have been cut. If you take money from all the subsribes that complain and don't provide the service how much interest do you make on money that is not your. Something to think about. Do you give us interest? I cannot phone your accounts and continue the process as i have to contact robots press numbers and nothing happens. If there is a human working at DSTV and does not work off their template of possible problems please contact me urgently!!!!!