1 reviews | Active since May 2016
Empty promises
<p>I was called by an agent saying the are calling on behalf of Multichoice they install adapter and they said I will get discount of 10 percent for participating on the survey.</p> <p> </p> <p>i said no problem I am interested. The. The guy by the name of James from multi connect SA, came through and install the adapter, a week later he called me and said he want to double check my address. I gave him, this was March. Even today I am still waiting for the discount they promise, I called them then he said he will get back to me. He never did, I sent an email no reply. I tried his personal and office number no answer. Guys please tell me what's going on.</p> <p> </p> <p>His number *** and ***</p> <p>email is ***</p> <p>Thank you.</p>
Dear Dakalo Mavhungu
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received.
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Best regards,
Dear Dakalo Mavhungu
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received.
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Best regards,