Empty "call back" promises

<p>I app**** for the price lock DSTV thing. Phone the ********** 222 regional before xmas and they we going to ph back. no reponse.Then did text thing on my phone. eventuall they phone on the29/12 but i did not have my bank details on me. I did say use my current bank details. So i would expect a call on the 30th at 8am to confirm bank details. On my phone there is one missed call from them at 13h05. Phone them on 10/1 and 13/1 with promises of escalations and call back.NOTHING. i phoned again on 17th. I get a call back to say i must start process again. i dont agree. Get a call back from rude supervisor to say they phoned me 3 times on the 30th and my application was deleted automatically. MY PHONE SHOW 1 MISSED CALL. We agree that they can phone me back at 2 cause i was in meeting to complete the application. STILL WAITING. I think for a loyal customer, this is extremely poor service from *********** staff with **** attitude. like they do me a favour. never a senior available to fix or assist. </p>