EFT payment not allocated.
<p>My funds are still not reflecting on my account for 3rd DEc 2016 and I had to pay twice to avoid intermittent disconnections.</p> <p>The EFT was made from my Credit Card but still its not reflecting till this day, what DO YOU GUYS EXPECT ME TO DO???? because I am not going to pay for the month Feb 2017 as you guys owe me my money. The funds cant just disappear in your bank accounts, Please I plead with you guys. I cant sue you for R350.00 but you have wasted my resources in trying TO get my payment allocated. I feel I am blatantly being de*****ed of my money for which I've worked so hard. Please guys take this seriously.</p> <p>I kindly demand you to allocate the R350 into my account that I have paid on 3rd December 2016. PLEASE!!!! </p> <p> </p> <p>Acc.no ********** 7</p> <p>MK MAKGOALE</p> <p>Proof of Payment : Attached on the notes </p>
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
28 Jan 2017, 08:05Dear Karabo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 Jan 2017, 08:05
Official
Dear Karabo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
28 Jan 2017, 11:17Good day Karabo
Please accept our sincerest for any inconvenience you have experienced in this regard.
We confirm that your payment paid in December 2016 has been allocated to your account.
Your account is currently reflecting a credit balance of R350.00.
Should you require any further assistance please do not hesitate to contact us .
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply28 Jan 2017, 11:17
Official
Good day Karabo
Please accept our sincerest for any inconvenience you have experienced in this regard.
We confirm that your payment paid in December 2016 has been allocated to your account.
Your account is currently reflecting a credit balance of R350.00.
Should you require any further assistance please do not hesitate to contact us .
Kind regards
Rupert
Best regards,
's updateReviewer Update
01 Feb 2017, 16:31Good day Rupert,
I got to acknowledge your positive feedback and thank you for your prompt assistance.
I think Dstv staff really need to under go vigorous training as I believe this was much easier to resolve but for some reason they couldnt help as promised.
But I really appreciate your help. Keep up the good work.
regards
's update01 Feb 2017, 16:31
Reviewer Update
Good day Rupert,
I got to acknowledge your positive feedback and thank you for your prompt assistance.
I think Dstv staff really need to under go vigorous training as I believe this was much easier to resolve but for some reason they couldnt help as promised.
But I really appreciate your help. Keep up the good work.
regards