1 reviews | Active since Feb 2011
Effecient Service
<p>Good Day, everytime I login to my Hellopeter account, I usually login to post a complaint. But today I am happy that I write this smiling as I received exceptional service from the Multichoice (DSTV) contact centre. My account was disconnected yesterday and I made payment yesterday late afternoon at Spar. I then call the Multichoice (DSTV) contact centre and I was assisted by Nosipho Mhlongo, who confirmed all my details and unfortunately told me that my payment did not reflect at the time. So as an alternative Nosipho pro-actively asked me to rather send her my proof of payment. So I did and immediately my services were reconnected. I really appreciated her effeciency because some other agents would have just told me that my payment is not yet reflecting and that I should wait till it reflects. So thank you Nosipho for your outstanding service.</p>
Good day Phelelani
Thank you for taking the time out to applaud our Call centre agent for the excellent service you received. As we continually strive to improve our service, feedback like yours is extremely important.
Thank you for the positive feedback.
Kind regards
Rupert
Good day Phelelani
Thank you for taking the time out to applaud our Call centre agent for the excellent service you received. As we continually strive to improve our service, feedback like yours is extremely important.
Thank you for the positive feedback.
Kind regards
Rupert
