****ed off

Bathong this lady called me from multichoice DSTV asking me for my ID number and mostly difinatley I wasnt comfortable with that cos you cannot call someone and say I am calling from Dstv (MultiChoice) please confirm your Id number and boom!!!! I just do that with not knowing whats the reason of the call 1st before giving out my deatils right....I didnt even catch her name because she was very very fast speaking nt sure why.She telling about my account is in arreas...so my question was is this an account a contract because I am aware that I am paying an honestly I do have reason for that why I am not paying...so shes so harsh taking and aswering me in an unacceptable manner than she dropped me a call,why does she has to drop me a call like really?dropping a call is that how you train your people if they dont get to an understanding with a customer than they have to just drop me a call just like that....thats why you get people to do not pay to watch yr subscription and just buy TV boxes is because of this bad customer care you have...She called me 15/11/***9953 11:29...Please listen to your records as they are recorded....Yhoooo she ****ed me off that lady