NT
Nwabisa T

1 reviews | Active since Feb 2019

08 Feb 2023, 20:35

****ED OFF CUSTOMER OF DSTV / MULTICHOICE

I am so fed up of multichoice of their pathetic service.

Its been second month now pying rediculous amounts thtbeven them cant explain why they charging me.

I had downgraded in Dec because we were going on holidays, when I wanted to upgrade there was a promotion that if I upgrade I will be paying r299

But because I had already paid for the current package, I need to pay R27 until monthend.

Come monthend when Im supposed to my current subscription boom I owe R750+ Can someome kindly explain what is going on.

And how to cancel my dstv, I have paid for the current month, but my tv is off.

Can they just take what they say I owe them, I domt even meed a refund they must just cancel Im fed up.

***

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Feb 2023, 21:01
Official
Hi Nwabisa, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
NT
Nwabisa T's update12 Feb 2023, 07:02
Reviewer Update
Surely now you want me to scream on top of the roof.

How many 24-48 hrs should I wait for.
Im sitting here without watching tv and I have paid , paid what was told to me to pay.

This is ulter nonsense and pathethic service.