****ed off customer

Dstv I'm so ****ed and annoyed by dstv and their agents i got an sms informing me abt my next debit order date and amount but the amount to be debited was wrong I called dstv call centre I spoke to an agent by the name of Siphokazi she tried to explain but couldn't answer my questions she ended up saying someone called their call centre to add function asked her who cause all the functions on my dstv are working then i asked to speak to her teamleader or to call me back guess what the teamleader never called me back I made other call at the end of this month spoke to a different agent a make one this time around he said the billed me incorrect they tried to debit they did not get the money I told him that I stopped the debit order cause i was billed wrong and I'm still waiting to be called by a teamleader he fixed what i was billed incorrect the told me to make a payment of the different amount i made a cash payment since i have stopped the debit order then yesterday i got an sms again now telling me to pay my dstv account to stay connected again i called dstv call centre i spoke to an agent by the name of Siphelele Linda she did not want to listen to me i ask her to get her teamleader to call me until now nothing what i want to understand is that i spoke to 3 different agents saying three different things dstv is full of nonsense if i did not call in i was not going to know i was billed wrong that is nonsense to me and *** they are so quick to close or cut people services if you did not pay while they are failing to get their house in order i wish the was another competitor of dstv so that they can catch a wake up call cause they don't know what is customer service they must not behave as if they donate they services to us we pay for those services they need to improve period like the content they keep on repeating and shows that they keep on showing boring