MM
Masego M

1 reviews | Active since Feb 2012

10 Jun 2020, 18:52

****ed off!!!!

Weeks after the problem first occurred, I have still not been given a solution. My DSTV works perfectly fine during the day, come 6pm, it gives a faulty signal errors. What on earth am I paying for if I cant enjoy tv shows at night??? Only 2 channels work at night, 132 and 174? I've really had as much as I can take from DSTV. When you call in the phone goes unanswered, I could honestly think of much better ways to waste my time

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Replies (5)
MM
Masego M's update11 Jun 2020, 08:39
Reviewer Update
If the problem was with the hardware then I would have a connection issue during the day as well.
MM
Masego M's update11 Jun 2020, 09:18
Reviewer Update
This morning I decided to call a few installers in and around Pretoria. I spoke to two, trying to explain what the issues is. They were both really rude and no real solution was found. I have never been this frustrated, and quite frankly, I feel it would just be best to terminate my subscription. What The Flying ****, DSTV???? Is this really how you treat your clients?
MM
Masego M's update12 Jun 2020, 09:02
Reviewer Update
I have done all this, the decoder is on the latest software. And if you bothered to read my last message, it states that i tried to make contact with installers but they were very rude. I'm not about to put myself through that bull**** again.
MM
Masego M's update12 Jun 2020, 09:05
Reviewer Update
I have run out of patience. What's the point of being indoors if one cannot watch tv, even if it's just reruns of things we have all seen before. This is really not on
MM
Masego M's update28 Jun 2020, 20:48
Reviewer Update
My LNB cable was replaced, but I still have the same problem. What on earth is going on??