****ed of customer

Not a very happy customer send a message to downgrade my package. My dstv was of since last month. I get the amount being told about a Grace period since when now must we pay this. If my dstv must go of on the 5th let it go off dont keep it working now I must pay for it. Then your agents still have flipping attitude with person. So to them it's like no emphaty nothing. I stand to be corrected but I dont think customer were told about those new Grace period story you guys are trying to make money out of us with this nonsense mxm. I will not pay that amount for grace period at all then I can rather stay with sabc. It's not like your company plays new things we watch the same thing over and over