KR
Katie R

1 reviews | Active since Nov 2019

05 Jul 2024, 17:12

****ED CLIENT

I AM SO ****ED, I AM STILL WAITING FOR FEEDBACK, THEY WERE SUPPOSE TO CALL ME BACK REGARDING THE RECORDINGS THAT THEY WERE SUPPOSED TO LISTEN TO. WERE IS THE HELP, I HAVE SPOKEN TO CALVIN WHO IS A SENIOR MANAGER, I DONT HAVE HIS SURNAME. I CALLED BACK AND SPOKE TO INAMNDLA LUTHULI, AND ASK IF A CAN SPEAK TO HER MANAGER, I AM TIRED OF EXPLAINING MYSELF TO THESE AGENTS AND THEN NO FEEDBACK COMES. I AM ON THE LINE FOR ALMOST AN HOUR 53:13 MINUTES, STILL NO MANAGER TO ASSIST ME, WHAT **** IS THIS. IF YOU GUYS PAID FOR OUR AIRTIME , GLADLY TAKE YOUR TIME, BUT NO YOU DONT. SO HERE I AM ON HOLD TYPING OUT MY COMPLAINT. NOT EVEN THE FULL STORY, I AM CURRENTLY ON RECOVERY FROM MY SPINE SURGERY, SITTING FOR ALMOST AN HOUR, AS TO I AM NOT SUPPOSE TO SIT FOR SUCH A LONG PERIOD OF TIME....BUT WE ARE JUST CLIENTS THAT MUST PAY AND WHEN WE COMPLAIN, WE ARE BEING TAKEN FOR STUPIDS

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jul 2024, 17:27
Official
Hi Katie, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team