****ed client

Good day! My name is Faywin Stellenberg and am a very ****ed of customer regarding this multichoice company which i feel they eating peoples money.

Anyway 2 or so yeare ago i had a normal dstv decoder i saw this pricelock thingy on tv and decided to try it out.i app**** for the dstv explora qualified and it was installed.the agreed price on the explora was R89 pm for 24 months.

first month came multichoice was suppose to debit the money, they didnt do so i called in begging them to debit they never did ...am getting paid on the 25 so i prefer all of my debit orders to go off on the 25 not a day later...after calling in they promised to debit that day at abt 12o clock.nd they never did.Days were passing i kept calling in but nothing happened on the 30th i recieved an sms stating that i skipped a payment.i called in very ****ed of i spoke to the supervisor nd he apologised which i accepted..nd then he made the suggestion nd said why dnt i pay all of my things at pep nd then they wil just do the transfers to my subsciption,recording,nd my pricelock thingy.

here comes the intrested part after getting that advise from the supervior ive been paying through pep nd the amounts started changing now if i do my calculations which is 399+95+89=583...thats my amount that am suppose to pay which i was also not happy abt cos am on pricelock nd they told me i do not get increase but well i didnt mind u know ive never ever paid 583 on my things i would get amounts of 1200,856,987, etc....which is heartbroken nd i would pay those amounts cos am crazy abt my sports .wheneva i call in to enquire abt my amounts that is so so hight they would tell me that am owing them then i asked i friend of mine does he also encounter such problems cos hes also on the same pricelock as i am.nd then he would tell me no he doesnt so i couldnt understand...last week they switches my dstv cos i havent paid i went to spar i paid 650 wheb i got home my dst was still of i called in nd spoke to sipho mandla i think nd he explained all the **** abt me owing multichoice nd my thing was how the hell can i owe multichoice money who in the world can owe multichoice...that gut was so rude he told me straight that if i dnt pay another 200 ontop of the 650 i paid already they wil not switch it on i was torn into peices i had to take my son's huggies money nd had to pay my dish again..June was my last month i had to pay on my explora my 24 months is done guys u wont believe after paying the 200 i thought am done cos 24 month period is finish so what am suppose to pay for end of july 399+95=494 i went on whatsapp to view my balance it gave me an amount of R637 so i wana know how thr hell is that possible nd i know if i call them nd ask them they gona tell me abt me owing them so i would like to get all my extra money's back thar ive been spending nd other thing they do not know how to treat clients i have all my slips since the fistt day i got my explora i have prove nd i reali wana take this thing forward i hope i can be helped