NP
Nellie P
1 reviews | Active since Dec 2016
26 Jan 2023, 17:37
****ed
I disconnected my services with DSTV in July 2022, gave notice June 2022, my account was on R0, received a call from an agent in October advising that I owe R180, I asked what is it for, she said it's an error, apologized and said my account is on 0 balance, to my surprise 07.01 DSTV tried to debit R180 from my bank, now on 26/01 I receive a call that I owe R180, where does it come from? Please stop debiting my account, I owe you nothing and sort out your things.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
26 Jan 2023, 17:40Hi Nellie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Jan 2023, 17:40
Official
Hi Nellie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team